Website Off-Site Backup
What is Website Backup?
Website Backup allows our customers to backup sites via FTP or SFTP. If your website is hosted with Dry Heat Domains and Hosting, we automatically configure the backup for you. Otherwise, once you have your backup configured, your website files and database/s will be backed up daily, weekly, or monthly depending on the frequency you choose.
To conserve bandwidth, we only download new and modified files after the initial backup. Each backup is a complete copy of your website on that day. Backups are retained for 30 days. This means you can restore your site to the state of any day in your backup history, up to 30 days.
You can see all of the backups in your dashboard, making restorations is simple: just click on the desired backup date, and it will be downloaded to your computer.
Backup Frequently Asked Questions
Website Backup is a service that we are offering to allow our customers to backup your site via FTP or SFTP. Here are some FAQ regarding this service.
Q: I have changed my FTP password, now backups are failing.
Answer: Just update your FTP password in your backups dashboard.
Q: Is there a size limit to the backups?
Answer: We have a size limit of 4GB per file.
Q: How does the backup process work?
Answer: When you first sign up for website backups, we make a complete backup of your website. After that, we identify new and changed files on a daily basis, and only backup those incremental changes to create your full daily backup.
Q: Can I use Website Backup if my website is hosted with a company outside of Dry Heat Domains and Hosting?
Answer: Yes. You will need to provide your FTP information, but we can backup your website when it is hosted elsewhere.